Password

Password

How Many Users Can Access a Single Camera?

Password

Can I log in on a new phone?

Password

Is my camera secure?

Didn't Receive the Password Reset Email

If you do not receive the email during the CYVIO account password reset process, please follow the steps below to troubleshoot:

Forgot my password

There are two possible scenarios when you forget your password. Please follow the steps below according to your actual situation.

Camera password vs account password

The differences between the camera password and the account password are as follows:
The camera password is only used for local connection and authentication for a single device, while the account password is a global credential used to access the CYVIO App or CYVIO VMS platform.

How to Cancel or Delete a CYVIO Account?

You have two ways to cancel or delete your CYVIO account. You can choose either method and follow the steps below.

How to Reset CYVIO Account Password?

You can reset your CYVIO password using either of the following two methods. Please choose one method and follow the steps to complete the password reset.
No More
The Latest
How to Manage User Accounts via Web Browsers?
Password 2026-01-30 16:39:23
How to Manage User Accounts via Web Browsers?

This document provides a detailed guide for managing your CYVIO account via a web browser, including registration, login, security settings, and account deletion.

How to Bind/Unbind CYVIO Device from CYVIO Account?
Password 2026-01-30 16:06:48
How to Bind/Unbind CYVIO Device from CYVIO Account?

The process of binding a CYVIO device to a CYVIO account is the same as the initial device setup performed through the CYVIO App.

How to Change the Name of CYVIO Devices?
Password 2026-01-30 15:08:14
How to Change the Name of CYVIO Devices?

If you want to assign different names to your devices or cameras for easier identification—such as naming them by location or function—this guide will help you.

How to Log in to/Log out My CYVIO Account?
Password 2026-01-29 09:59:52
How to Log in to/Log out My CYVIO Account?

Please open the CYVIO APP, enter your account, password, and region on the login screen, then tap Login to sign in.

1 2 3 4 5