Password

Password

How Many Users Can Access a Single Camera?

Password

Can I log in on a new phone?

Password

Is my camera secure?

Didn't Receive the Password Reset Email

If you do not receive the email during the CYVIO account password reset process, please follow the steps below to troubleshoot:

Forgot my password

There are two possible scenarios when you forget your password. Please follow the steps below according to your actual situation.

Camera password vs account password

The differences between the camera password and the account password are as follows:
The camera password is only used for local connection and authentication for a single device, while the account password is a global credential used to access the CYVIO App or CYVIO VMS platform.

How to Cancel or Delete a CYVIO Account?

You have two ways to cancel or delete your CYVIO account. You can choose either method and follow the steps below.

How to Reset CYVIO Account Password?

You can reset your CYVIO password using either of the following two methods. Please choose one method and follow the steps to complete the password reset.
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The Latest
Difference Between Admin Account and User Account
Password 2026-01-29 09:38:02
Difference Between Admin Account and User Account

An administrator account has full control over the device. It can configure cameras and NVRs associated with the account and manage the permissions of shared users

What is the default admin password of CYVIO cameras/NVRs?
Password 2026-01-29 09:33:01
What is the default admin password of CYVIO cameras/NVRs?

Wireless cameras and NVRs do not have a default administrator password. The administrator password must be set during the activation process.

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