Troubleshooting

This article explains the possible reasons why push notifications may not be working properly. In most cases, the issue is caused by incorrect settings or an unstable network connection.

When you encounter issues with two-way audio not functioning properly, the problem is usually related to microphone permission not being granted, incorrect audio settings, or possible hardware damage. Please follow the steps below to troubleshoot the issue

Below is a detailed analysis of the common reasons why video may stutter or lag, along with corresponding solutions

During normal operation, CYVIO cameras and Network Video Recorders (NVRs) may experience increased temperatures, especially in high-load or high-temperature environments. To ensure stable performance and extend the lifespan of your devices, we recommend following the tips below to help prevent overheating.

This article provides a detailed step-by-step guide on how to remove water from your camera and minimize potential damage.