You may be receiving a large number of motion alerts, many of which are false alarms caused by factors such as lighting changes, snow, rain, insects, or other environmental elements. Below, we will explain how motion detection works and provide recommendations to help reduce false alerts.

How Motion Detection Works

Motion detection works by comparing two consecutive video frames.
If a difference is detected between the frames, the camera identifies this as motion and triggers a motion alert.
Because of this mechanism, changes in lighting conditions can also trigger motion detection alerts.

How to Reduce False Motion Alerts

To minimize false alarms, we recommend the following steps:

• Set appropriate motion detection zones
  Configure motion detection areas based on your monitoring needs. For detailed instructions, please refer to the article "Can I set motion detection zones?".
• Adjust motion sensitivity settings
  Higher sensitivity levels make the camera more responsive to movement, but may result in more false alerts.
  Lower sensitivity levels reduce false alerts but require more significant movement to trigger detection.
  We recommend finding a balanced sensitivity level that best suits your environment and monitoring needs.
• Enable smart detection if supported
  If your camera supports intelligent detection, select Person and/or Vehicle Detection only, and disable the All Motion option to reduce unnecessary alerts.
• Optimize the camera installation position
  Adjust the camera's mounting angle and location to avoid areas that commonly trigger false alerts, such as moving branches, reflective surfaces, or busy roads.